Retail chatbots now sit between customers and core business systems, such as loyalty programs, payment infrastructure, and checkout. They can make unauthorized commitments, leak customer data, or be manipulated into damaging the brand in public. For CISOs, CMOs, and Heads of AI, that exposure is a direct liability. Many major retailers are already running production ... Read more » The post 10 retail chatbot examples and how to secure them appeared first on WitnessAI .