The Runbook That Lied to Me at 3am The pager went off at 3:14am for a wedged OpenStack Neutron agent. I did what any tired engineer does: I opened the runbook. It told me to restart a service that had been renamed eighteen months earlier, pointed at a Grafana dashboard that 404'd, and assumed a network topology we'd migrated off of two quarters back. The runbook wasn't just unhelpful. It was actively lying to me, and I burned twenty minutes trusting it before I gave up and went to read the sourc