As InvestOps USA marked its tenth anniversary, the closing plenary Looking Back, Looking Forward offered a timely opportunity to reflect on how investment operations has evolved — and what is genuinely changing as firms look ahead. Moderated by Citisoft’s COO Tom Secaur , the session brought together a diverse set of perspectives from across the industry, with insights from: Cinda Whitten (Global Head of Investment Operations, Nuveen), Evan Fire (COO, Pzena Investment Management), Bob Kurinsky (